Delivery

We offer a 24 - 48hr "LOCAL" delivery service within 15 miles of USK town center, delivery times are always arranged in advance, at busy times alternative dates for delivery may be offered, if it is necessary. All delivery costs are the same just £4.99.

Free "Local" delivery with all orders over £50.00, Just enter FD18 Into the discount code box on check out..Simple

Free UK mainland delivery with all orders over £95.00, Just enter FD18UK Into the discount code box on check out..Simple

Below is how the order process and delivery direct to you at home or work is carried out.
Note : We do not offer a cash on delivery or collection service.

  • ONCE YOUR ORDER HAS BEEN PLACED AND PAID FOR.
  • YOU WILL RECEIVE EMAIL CONFIRMING THAT EVERYTHING IS IN STOCK.
  • ONE OF OUR FRIENDLY STAFF WILL CONTACT YOU BY PHONE TO ARRANGE A CONVENIENT DELIVERY DAY AND TIME.
  • YOUR ORDER WILL THEN BE DELIVERED TO YOUR HOME OR PLACE OF WORK .
  • IF FOR ANY REASON YOU ARE NOT IN WHEN WE ATTEMPT DELIVERY WILL NOT LEAVE YOUR ITEM
  • YOU WILL BE CHARGED  A SECOND DELIVERY CHARGE IF YOU WISH YOUR ITEMS TO BE DELIVERED AGAIN.
We have to use this system with food items as unlike non perishable goods there is health and safety issue.
Thank you for your understanding.

Please do not hesitate to contact us if you have any questions relating to our delivery process.
Regards
Usk Vale Foods